William Lau (MBA 2005): The Promising Potential of Japan’s Healthcare and Social Service Industry
| Name | William Lau |
| Study Programme | MBA 2005 |
| Current Location | Ibaraki, Osaka, Japan |
| Current Job | Service Business Manager, Honeywell Japan |
Q1. Could you briefly describe your current job scope or responsibilities?
I am the Service Business Manager at Honeywell, a multinational company that specialises in manufacturing and technology solutions. I am based in Ibaraki, Osaka. My responsibilities involve overseeing the entire service business for the distributed control systems in major oil refineries and power plants, as well as quality control systems in pulp and paper mills and battery thin film technology. I am also responsible for the profitability and performance of the service business in Japan.
Q2. Please describe Ibaraki in three words.
Suburban, residential yet convenient.
Ibaraki is located in the northern part of Osaka Prefecture, between Kyoto and Osaka. It is a suburban area known for its residential neighbourhoods offering a quieter and more peaceful atmosphere compared to the bustling city centre of Osaka. One of the advantages of living in Ibaraki is its convenient transportation network to the rest of Osaka and neighbouring cities, which allows for easy commuting to work or exploring other parts of the region.
Q3. Which industry do you see strong business potential in Osaka and why?
The healthcare and social service industry holds significant business potential in Osaka Prefecture, and in Japan as a whole, due to the high number of elderly individuals living alone. Any business that caters to the needs of this demographic has a promising market in this area.
Q4. What is the one thing you miss the most during your study at CUHK Business School, and that you look forward to doing again?
The thing I miss the most during my study at CUHK Business School is the quality of lectures and discussions among fellow students. The campus provided a conducive environment for learning, and the interactions with professors and students greatly enhanced the educational experience.
William Lau is Global Alumni Ambassador of the CUHK Business School in Japan. If you are currently outside of Hong Kong, feel free to learn about THE PROGRAMME and connect with the Global Alumni Ambassadors in your locality and foster a stronger alumni community worldwide with us!
First published in the CUHK Business School Alumni Website on 2 January 2024, this article was republished with permission from the School’s Alumni Affairs and Development Office.